Member Services Associate

Job Title: Member Services Associate

Job Description: The Member Services Associate reports to the Director of Member Services and works directly with new and existing members of the Chamber of Digital Commerce. This role is full-time and based in Washington, DC.


  • An understanding of and appreciation for blockchain technology
  • Exceptional writing, project management, and interpersonal skills
  • Strong ability to collaborate, multi-task and problem solve
  • A professional and friendly demeanor
  • Familiarity with CRM systems
  • The ability to build professional relationships
  • Strong selling and negotiating skills
  • Ability to create and deliver presentations
  • Degree in business preferred
  • Experience in sales or member services is preferred


  • Recruit new members
  • Oversee member profiles in CRM system
  • Assist with scheduling, coordination and execution of member engagements, including private briefings, meetings with government officials, and events
  • Assist in the content development of business and sales documents
  • Maintain an organized filing system of documents
  • Uphold a strict level of confidentiality
  • Develop and sustain a high level of professionalism among staff and clientele

About the Chamber of Digital Commerce:
The Chamber of Digital Commerce is the world’s largest trade association representing the blockchain industry. Our mission is to promote the acceptance and use of digital assets and blockchain-based technologies. Through education, advocacy and working closely with public policy makers, regulatory agencies, and industry, our goal is to develop and pro-growth legal environment that fosters innovation, jobs, and investment.